Shipping policy
Shipping Policy
Effective Date: October 6, 2025
Thank you for shopping with AFTERSELL LLC. This Shipping Policy explains how we process, ship, and deliver orders placed on our website. By making a purchase, you agree to the terms outlined below.
1. Order Processing Time
All orders are processed and prepared for shipment within 1 to 3 business days after payment confirmation.
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Business days are Monday through Friday, excluding weekends and public holidays.
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Orders placed after 3:00 PM (local time) will be processed on the next business day.
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You will receive a confirmation email with tracking information once your order has been shipped.
2. Shipping Times
The estimated transit time for delivery is 2 to 5 business days after your order has been shipped. Delivery times may vary depending on your location, carrier delays, weather conditions, or other circumstances beyond our control.
3. Shipping Costs
Shipping costs are calculated and displayed at checkout based on your delivery address, order weight, and selected shipping method. In some cases, we may offer free shipping promotions — please refer to the product page or promotional banners for details.
4. Tracking Your Order
Once your order has been shipped, you will receive an email containing a tracking number and a link to track your package. Please allow up to 24 hours for tracking information to update after your order is dispatched.
5. Incorrect Shipping Information
It is the customer’s responsibility to provide accurate and complete shipping details at checkout. We are not responsible for delays or lost packages caused by incorrect or incomplete shipping information.
If you notice an error, contact us immediately at support@akprimeglobal.com.
6. Delays and Force Majeure
While we make every effort to ensure on-time delivery, delays may occur due to factors beyond our control, such as weather, natural disasters, customs inspections, or carrier issues. We are not liable for delays beyond our reasonable control.
7. Undeliverable Packages
If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal by the recipient, the customer will be responsible for the cost of reshipping the order.
8. Contact Us
If you have any questions or need assistance with your shipment, please contact our support team:
AFTERSELL LLC
📧 Email: support@akprimeglobal.com
📞 Phone: +1 213-555-0176
